Trusted and reliable
Phil was excellent
Friendly and Knowledgable
Irina Laravita - London
Matt Potter: excellent service
Matt was great.
Excellent Personal Service
Matt is fantastic!
Buy to let Mortgage Application
First Time Buyers
Excellent Mortgage Deal
Remortgage buy to let
First Class Service
Brilliant job by Heather Watters
Excellent reliable service!
Mortgage Advice Matthew Potter
Mortgage Application - Great service!
Independent and impartial advice professionally presented.
5 star service
Julian's service is second to none. Highly professional and extremely knowledgeable in his Field, I wouldn't consider any other IFA.
'Very happy with the service, she is very professional and explains things very clearly! Makes the whole process very stress free' 22/04/2015
'We would like to thank Heather for her excellent service she offered in setting up our new mortgage. We also found the Solicitor, Philip Marsden, did an efficient job in the conveyancing.' 08/10/2014
'James was extremely helpful and we will always use his services for remortgaging in future years as well as recomending him to family and friends.' 27/10/2014
'Mark was fantastic. This was my first time buying a property. Mark advised and guided me to the best Morgage for both me and my partner. He was patient and understanding. He explained how thing worked and what we needed to do in language that we as first time buyers could understand. He gave us very good advise and a happily recommend mark to both my friends and family. When We remortgage In the future, we will be contacting him again to advise us.' 04/07/2014
'The service I received was excellent, with full communication every step of the way, and everything was fully explained, so I had no doubts about anything I needed to do - above and beyond mortgage advice, I was helped from the initial enquiry to completion and beyond.
I would recommend you to anyone and evryone!
Thanks for everything'
'Vikki was totally undertsanding of our sightly unusual situation, and as it was the first time my husband and I were applying for a mortgage she talked us though everything as many times as we needed. She was always available on the phone or via e-mail and always gave good advice and full information. Even though no longer based in Bristol, I will 100% be coming back to Vikki next time I have require a mortgage!' 04/07/2014
'Great advisor , really knows his stuff !! As a couple looking for advice we totally trusted what Julian had to say and are very pleased with our mortgage . ' 02/09/2014
'We required a buy to let mortgage for a property that we had purchased and then refurbished. Heather sourced the appropriate package for our needs and supplied the conveyancing solicitor and mortgage company with all of the relevant information. The process took approximately 6 weeks from start to finish. Following the initial meeting the process was completely carried out online. It was a smooth and simple process without any issues whatsoever.' 15/09/2014
'I found Trevor's advise and help through the whole process to be nothing but helpfull
And highly professional. Initially daunted by the prospect of house buying and the world
Of mortgages, Trevor soon put all doubts and unease to rest.
I can not recommend Trevor and his team highly enough, and have already passed his contact details on to several friends and will continue to do so.'
'Mark Baker is extremely approachable, knowledgeable and straight talking so it's easy to understand all the legal jargon. He handled my re-mortgage brilliantly, answering all my questions and was supportive every step of the way. He was on time for each home visit and always let me know the progress by staying in touch via either email or text. I wouldn't hesitate to use Mark's services for my next re-mortgage and would totally recommend him and HQM&F to anyone else.'
The service provided by Trevor was fantastic through every stage. Amazing customer service, Trevor went above and beyond, was always quick to deal with any matters and helped massively throughout , contacting me as soon as any developments or information to discuss/resolve and liaising with various contacts to ensure a smooth process. I cannot recommend him highly enough, 100% brilliant at his job and working for his customers. He was always welcoming, listened attentively to my circumstances and was very helpful to find a product that suited me and my family.
Heather offers a friendly and professional service. Everything was dealt with promptly and efficiently. I always recommend Heather to friends and family.
I would like to thank Heather for sorting her way through my complex requirements and helping me make sense of what my options were and how best to proceed.
From the beginning I found Miss Potter to be very helpful. Many thanks for your hard work and all your time and effort to help me and my family.
Very helpful fully understood our situation and acted in the way which was best for us wouldn’t hesitate to use Vikki again or recommend her to anyone else.
We truly felt that we were the only customers Vikki had, nothing was too much trouble including after hours phone calls and emails.
Mark was very polite and informative. He has kept us informed of what is happening in relation to both mortgages and insurance packages. We have found the level of service from Mark very friend but also very professional and would happily recommend him to all our friends and family and will return to use his services again in the future when needed. Mark has provided us with a stress free service, we do not have any negative comments regarding the process.
A very good service, there was nothing that we felt we couldn't ask Heather and she was always obliging whenever I needed to speak to her. i would recommend Heather to anyone that needed to seek advice or obtain a mortgage as she was excellent. A +++++++++
Vikki was brilliant. She sorted everything out for me and made moving out for the first time really easy and stress free!! I would recomend her to friends and family. I am really impressed and I hope that she will get the correct appreciation for the great work she did.
Excellent service from Heather, always friendly and helpful! We both felt that Heather was always doing her best to get us the best possible mortgage and we are really happy with both our new home and mortgage!
Thank you very much! Would definitely recommends both Heather and HQ Mortgage and Finance.